CUSTOMER OF THE FUTURE

Proactive Strategy

Problem: We spend so much time and effort attracting existing customers from other banks but we are forgetting the hundreds of potential customers being born every day. An example of not proactively targeting would be how Capitec came to be. Nobody proactively targeted the lower income group which opened the door for Capitec. The same way, nobody is proactively targeting the potential new customers being born every day. ...more »

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Idea Stage : Early stage / idea / concept

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Awaiting Reviews
In Progress
9 of 15 completed

CUSTOMER OF THE FUTURE

One Card two Accounts

Why should you have so many accounts and each one has its own card and so many pins to remember … How about a merge …one card two accounts … this will make things for all employees and customers of the bank so much simpler no more losing pins or an excessive amount of cards to carry around Simply by using one card it will then give you an option then to choose witch account you would like to receive access to access, ...more »

Submitted by

Idea Stage : Early stage / idea / concept

ReviewScale

Awaiting Reviews
In Progress
9 of 15 completed