CUSTOMER OF THE FUTURE

Proactive Strategy

Problem: We spend so much time and effort attracting existing customers from other banks but we are forgetting the hundreds of potential customers being born every day. An example of not proactively targeting would be how Capitec came to be. Nobody proactively targeted the lower income group which opened the door for Capitec. The same way, nobody is proactively targeting the potential new customers being born every day. ...more »

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Idea Stage : Early stage / idea / concept

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9 of 15 completed

CUSTOMER OF THE FUTURE

Bank Card of the FUTURE

In today’s times everything is on one’s smart phone ….every single scrap of detail in your life is either on the phone or could be accessed through the phone No more cards in the wallet taking up space no more losing your card and having it cloned No more! Simply have your card on your phone or part of the banks app will allow you to access you card so if you need to swipe or draw money simply sync your phone with ...more »

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Idea Stage : Early stage / idea / concept

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Awaiting Reviews
In Progress
9 of 15 completed

CUSTOMER OF THE FUTURE

New way of viewing

I know we all are thinking of the future and future technologies but… How about we use what we have now … Whenever we(as customer) go to the branch ,when they show you something on the pa, or , if they explaining something to you, it’s always the same …turn the screen to face you and try to make out what they try and explain to you … The new (not so new anymore) smart TV is a good little investment think about this ...more »

Submitted by

Idea Stage : Early stage / idea / concept

ReviewScale

Awaiting Reviews
In Progress
9 of 15 completed